Service 09

Website Maintenance & IT Support

Launching is only the beginning. We keep your website and systems secure, updated and running smoothly — with fast, friendly technical support whenever you need it.

What you get

  • Monthly updates & backups
  • Security & uptime monitoring
  • Priority bug fixes
  • Content update hours

Custom quotation based on your requirements.

Request a quote
Overview

Website Maintenance & IT Support by ScaleUp Nexus

Our maintenance plans cover software and plugin updates, regular backups, security monitoring, uptime checks, content updates and performance optimisation.

We also provide IT support and consultation — helping you choose the right tools, hosting, domains and business email, and fixing technical issues quickly.

Deliverables

  • Monthly updates & backups
  • Security & uptime monitoring
  • Priority bug fixes
  • Content update hours
  • Monthly health report
  • IT consultation calls
What’s included

Capabilities built around your goals.

  • 01

    Updates & backups

    Regular core, theme and plugin updates with reliable backups.

  • 02

    Security monitoring

    Malware scans, SSL checks and hardening.

  • 03

    Speed optimisation

    Keep load times fast as your content grows.

  • 04

    Content updates

    Text, image, product and page updates on request.

  • 05

    Domain, hosting & email

    Setup and management of domains, hosting and business email.

  • 06

    IT consultation

    Practical advice on tools, systems and digital strategy.

Tools & technologies

  • WordPress
  • cPanel / Hosting
  • Cloudflare
  • Google Workspace
  • SSL
  • Uptime Monitoring
Process

From idea to impact in four steps.

  1. 01

    Discover

    We listen first — your goals, customers, competition and budget — and turn them into a clear scope.

  2. 02

    Plan & Design

    Sitemaps, user flows and designs you can see and approve before development begins.

  3. 03

    Build & Launch

    Clean, tested development in milestones, then a smooth launch with SEO and tracking in place.

  4. 04

    Grow & Optimise

    We measure, report and keep improving — marketing, SEO and support that compound results.

FAQ

Maintenance & IT Support questions.

Still have a question? Contact us — we usually reply the same day.

Yes. We start with a quick audit of your existing website and then take over maintenance.

We respond quickly to support requests, and critical issues such as a website being down are prioritised immediately.

Yes. We set up and manage domains, hosting, SSL certificates and business email accounts.

Start a project

Ready to get started with Maintenance & IT Support?

Tell us what you are planning — a new website, custom software, or more leads from Google. We will reply with clear next steps and a transparent quotation.